Web Check-In

Sorry, we are unable to process your web check-in request.

Please ensure that you have entered the correct Booking number and selected the correct Departure.

Our Web Check-In service is NOT available for:

  • Flights departing in more than 14 days
  • Flights departing in less than 1 hour for AirAsia (AK, QZ, FD, PQ, Z2, I5) or less than 4 hours for AirAsia X (D7, XJ, XT)
  • Pregnant guests
  • Guest(s) travelling with infant(s)
  • Guest(s) with reduced mobility and those with special needs
  • Guest(s) aged below 16 years old and travelling alone
  • Guest(s) with a medical condition/illnesses

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